I waited 2.5 weeks for a response and then messaged Whistle via Facebook again. They apologized and said they'd send along my info to the PR team again.
Two weeks later, I contacted them yet again. I was told to email the press department directly with my questions. It's been two weeks since I emailed email@example.com, and I have yet to receive a reply.
Their unwillingness or inability to answer basic questions about their new product makes it difficult to compare to both their existing product and to other options on the market.
- Does Whistle 3 use 3G cellular networks? Does Whistle 2 use 3G cellular networks?
- Is there any incentive for Whistle 2 users to upgrade? (Pod claims to offer a discount for existing users wanting to upgrade.)
- Could an existing Whistle 2 subscription plan be transferred to the new device? If I purchased a 12-month subscription in December, would I have to buy a whole new plan for Whistle 3? Would my Whistle 2 plan be refunded?
- Does Whistle 3 offer a virtual leash or temperature monitoring? What features does it have that Whistle 2 doesn't?